At Scent Avenue, we respect your privacy and are committed to protecting the information you provide when using our website. This Privacy Policy explains what information may be collected, how it may be used, and how we work to keep your information secure.
When you browse our website, create an account, place an order, or interact with our services, we may collect information such as your name, email address, phone number, billing information, shipping information, and order details.
We may also collect basic technical information such as your IP address, browser type, device information, and website usage data.
The information we collect may be used to:
Payments may be processed through third-party payment providers. Payment information may be handled directly by the applicable payment provider according to its own privacy and security policies.
Scent Avenue does not intentionally store complete payment card details on its website.
Our website may use cookies and similar technologies to improve functionality, remember preferences, understand website usage, and provide a better shopping experience.
You can manage or disable cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.
We take reasonable measures to protect the information we collect from unauthorised access, misuse, alteration, or disclosure.
However, no online transmission or electronic storage system can be guaranteed to be completely secure.
We do not sell your personal information as part of our normal business operations.
Information may be shared with trusted service providers when necessary to operate the website and fulfil services, such as payment processing, order fulfilment, delivery, website hosting, analytics, or other essential business functions.
Where permitted, we may use your information to send updates about new products, promotions, offers, or other Scent Avenue news.
You may choose to stop receiving marketing communications by following the unsubscribe instructions included in promotional messages.
Our website may use third-party services, plugins, payment providers, analytics tools, or other external services. These services may collect or process information according to their own privacy policies.
We recommend reviewing the privacy policies of relevant third-party services when using their features.
Our website is not intended to knowingly collect personal information from children. We encourage parents or guardians to supervise children’s use of online shopping services.
We retain information only for as long as reasonably necessary for purposes such as processing orders, maintaining business records, providing services, resolving disputes, meeting legal requirements, and improving our operations.
Depending on applicable law, you may have rights regarding your personal information, including the ability to request access, correction, deletion, or restriction of certain information.
Requests may be subject to applicable legal and verification requirements.
This Privacy Policy may be updated from time to time to reflect changes to our services, website, business practices, or applicable requirements.
Any updated version will be published on this page and will become effective when posted.
By using the Scent Avenue website, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of information as described above.
